Urban Cubs Store Policy
All Sales Are Final
All purchases made with Urban Cubs are final. We do not offer refunds, returns, or exchanges.
Order Processing Time
Please allow up to 3 business days for your order to be processed after your purchase is placed. Once your order has been processed, your shipping window will begin.
Shipping Timeframe
Standard shipping typically takes 5–7 business days after processing is complete. Delivery times may vary depending on carrier delays or high-volume periods.
Tracking Information
Once your order has shipped, a tracking number will be sent to the email address provided at checkout. Please use this tracking number as your primary reference for shipment updates and delivery status.
Order Updates & Support
If you need assistance with your order, please email us at:
urbancubsus@gmail.com
We appreciate your support of Urban Cubs and thank you for shopping with us.